Pre-order Policy

Some of our products are sold as pre-orders before the batch arrives. Here's how that works.

1. Payment. You pay in full at checkout. Pre-order items get 10% early-bird pricing, applied automatically.
2. Ship date. Each pre-order product shows an estimated ship window. It's an estimate, not a guarantee. Orders are filled in the order they were received.
3. Cancelling. You can cancel a pre-order for a full refund any time before it ships. Email info@elev8tionfitness.com with your order number. Refunds go back to your original payment method.
4. Mixed orders. If your order has pre-order and in-stock items, it ships or is ready for pickup together once everything is in. For in-stock items sooner, place a separate order.
5. Delays. If the ship window changes, we email you right away with the new date, and you can choose to wait or cancel for a full refund.

Store pickup is at Elev8tion Limited / Downtown, 1625 North Miami Avenue, Miami, FL 33136.