Refund policy

Return and refund policy

This policy covers physical merchandise purchased from our online store.

Returns

You may request a return within 30 days of delivery or pickup. Items must be unused, unworn and unwashed, with their original tags and packaging. Please provide your order number or other proof of purchase.

To start a return, email info@elev8tionfitness.com. We will confirm eligibility and provide return instructions and the correct return address. Please contact us before sending anything back.

Return shipping

For a change-of-mind return, you are responsible for return shipping. Original shipping charges are not refundable for these returns.

Damaged, defective or incorrect items

Contact info@elev8tionfitness.com if your order arrives damaged, defective or incorrect. Include your order number and, if possible, photos of the item and packaging so we can help resolve the issue. We cover the necessary return shipping for these items.

The unused-condition requirements above do not prevent you from reporting a defect or exercising your rights under applicable law.

Refunds

After receiving and inspecting your return, we will confirm the outcome. Approved refunds will be sent to the original payment method. Your bank or payment provider may need additional time to post the refund.

Exchanges

For a different size or item, return the eligible original item and place a new order. Replacement items are subject to availability.

This policy does not limit rights you may have under applicable law.